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Processing & Shipping

We are so very excited to process your order! Orders are processed and mailed within 24 hours. Curing products are shipped at the end of the curing process.

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During the hot Texas summer months, we have to be very careful with shipping our body butter and sugar scrubs. For our sugar scrubs we use reusable frozen cold packs and thermal bubble wrap to ensure that your sugar scrub will arrive in excellent condition. Body butter is more susceptible to heat than our sugar scrubs which requires better insulation and larger cold packs which increases the cost of shipping to cover the needed materials by $6.  If there is a holiday or weekend near the date that your order is placed, we will contact you regarding your shipment date.

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Shipping is available to the United States for a flat rate of $8.96* which includes insurance and tracking. Body butter shipping during the summer months is an additional $6. We use USPS Priority Mail Shipping on all orders within the United States. You will receive tracking information on the day your order ships. See the map below for an estimate of when your package will arrive. Live somewhere else and want to purchase our products? No problem! Simply email us at staci@shadydogsoap.com and we can discuss shipping options. 

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*Excludes body butter shipping.

An image of the united states showing priority mail shipping areas by either 1, 2 or three days.

Payment

We accept Paypal for all purchases. Don't have a Paypal account? You can pay with a debit or credit card without signing up for Paypal.

Returns

We believe you will be tail wagging happy with our soaps. If you are not, contact us within 10 days of your purchase at 909-654-SOAP or email staci@shadydogsoap.com. 

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